For luxury hotels and all high-end accommodation facilities, SOGEST ITALIA guarantees 'Security-Hotels' that 'station' at every entrance or exit of the facility.
SECURITY HOTEL
This is a figure who welcomes customers even before they turn to the reception desk. The moment a customer is about to enter, Sogest Italia's Security-Hotel is ready to welcome him or her in a professional manner, drawing the attention of other staff members who attend to the needs of new customers.
Sogest Italia Security-Hotels are the first contact with customers, and for this reason they must guarantee the quality and professionalism of the facility.
This type of employee in hotels knows several languages, but also certain behaviours that vary from culture to culture.
They are constantly in radio contact with each other and with the manager.
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